Innovations in AI: Highlights from LG Innovate 2024 Summit in Noosa

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It’s been an incredible #LGInnovate 2024 in Noosa QLD!

We’re excited to reflect on an inspiring week at the Peregian Digital Hub, where the LG Innovate 2024 summit brought together AI experts, innovators, and local government leaders to explore the transformative potential of AI in shaping the future of public services. Some highlights:

  • Larry Sengstock, CEO of Noosa Council and Chris Boden, Director of Peregian Digital Hub discussed how Noosa Council is navigating economic and technological shifts, including how Generative AI is making a significant difference.

  • Jonathan Allen, Director of Enterprise Strategy at Amazon Web Services (AWS) reminded us that successful digital transformation should always be centred around the people driving it.

  • Brad Anderson, President of Products, UX, Engineering, and Ecosystem at Qualtrics, explored AI’s role in transforming both employee and customer experiences, highlighting the power of AI-driven insights.

  • Brigid Archibald, Bec Norton, and Jennifer Bednar took us through the City of Casey’s Voice of Customer (VoC) program, showing how it elevates service delivery.

  • Derek Sheerin, Managing Partner & Tech Lead at Davidson, and Saket Narayan, Head of Finance and Regulation at Amazon Web Services (AWS), shared critical lessons from the industry, explaining why transformations fail and how to avoid common pitfalls.

  • Asa Cox, CEO of Arcanum AI provided a practical guide on how to get started with AI and introduced the AI Adoption Canvas, emphasising key considerations for local government leaders.

A huge thanks to our partners Noosa Council and Amazon Web Services (AWS) for their invaluable support and contributions in making this summit a success. Special appreciation to our speakers, presenters, and CEO panellists for delivering such thought-provoking sessions and discussions that sparked meaningful dialogue around #AIinPublicSector and #Innovation.

Thank you once again to everyone who attended and contributed to making this summit a memorable and impactful experience. We’re excited to carry forward the knowledge and connections from #LGInnovate 2024 as we work together to shape the future of Australian public services and strengthen partnerships across the sector.

#AIinPublicSector #Innovation #TechInGovernment #FutureOfAI #PublicSectorInnovation #LocalGovernment #AILeadership #TechPartnerships #CommunityCollaboration

Bruce Davidson, Trent McMahon FCPA, GAICD, Jacqui Wightman, Steven Marks, Clare McCartin, Stuart Lindsay, Adam Cook, Stephen Veness, Justin Hanney, Luke Heine, Emma Wallace, Bec Norton, Anthony Dow, Scott Waters MAICD MLGMA, Kelly Grigsby, Michelle Reynolds, Colin Jensen, Alison Leighton, Devon Wilson, Nidhi Mehta, Kim Jackson, Mathias Otte, Chris Clark, Head of Data at Archistar, Jess Modini, Jayson Dunn.